Friday, March 6, 2009

Etsy's personal touch


One of things i love about selling on Etsy is that my customers have an identity and transactions feel more personal. Buyers are more than credit card numbers and addresses. In recognition of this i try to wrap purchases in a unique way with added handmade gift tags, etc. One of the surprising benefits of the internal e-mail that Etsy provides (called convos) has been customers that are kind enough to follow through and not only give feedback. They have shared with me how they are enjoying my crafts in their homes via photographs. Since i am the kind of maker that, in the past, has had irrational issues of separation anxiety concerning my work these gestures are more than welcome. Instead of anxiety i feel pride!

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